CONTACT WITH OUR TECHNICAL SUPPORT

To submit a support ticket please fill in the form below, "we will only accept support tickets from email address registered on our system".








Describe your problem as detailed as possible below. Supply a description of exact steps how the problem can be reproduced, it will help our engineers to understand the problem in full and speed up resolution of your request
ROOT BACKUP
How Much is Backup

You can add FTP access to our backup system for your Root-Server for Ј29.00/month.
You can save a backup of your server on this FTP-account. The backup server is a raid-system which is backed up daily.

 
What is Should I Backup?

This very much depends on the configuration of your Root-Server. For the standard installation it is a good idea to backup the following directories recursively to be able to restore the system after a reinitialisation.

 

Directory Description

/boot: Files important for boot process
/etc: System configuration files
/home: Domains and home directories of users
/root: Homedirectory of root
/var/lib/mysql: MySQL-Databases
/var/logs: Log-files
/var/spool/mail: User-mailboxes
/var/spool/cron: Cron-Jobs
/usr/lib/python2.1/site-packages: PLESK Configuration

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