CONTACT WITH OUR TECHNICAL SUPPORT
To submit a support ticket please fill in the form below, "we will only accept support tickets from email address registered on our system".
WEB HOSTING FAQ
| What operating systems (OS) does DVS use? What do I need to use DVS's Web hosting services? Does DVS support Microsoft Access, ASP, SQL Server and FrontPage? Does DVS support ColdFusion? What technical support does DVS offer? Does DVS design Web pages? Does DVS offer a shopping cart? Can I securely accept credit card information through my Web site? Is it possible to process credit card transactions in "real time"? Does DVS provide any database solutions? What static's package does DVS offer? What are referrer links and does DVS offer any? Does DVS allow CGI scripts? Does DVS allow cronjobs/ Schedule? Does DVS support third-level domains (myname.mydomain.com)? What is DVS policy on upgrading OS or other software? |
DVS offers hosting plans on both Linux and Windows® platforms. Our Windows Advanced Servers run Microsoft® IIS (Internet Information Services) and Hosting Controller control panel. Our Linux hosting plans run Apache Web server software, with a Plesk hosting control panel. |
| What do I need to use DVS Web hosting services? |
A computer with an Internet connection. To get your site up and running, you will need some basic software for creating a Web site (HTML editor) and some method of transferring your Web site to the server (FTP client). |
| Does DVS support Microsoft Access, ASP and SQL Server? What about FrontPage? |
These features are specific to Microsoft Windows and are supported through our Windows Web hosting packages only. |
| Does DVS support ColdFusion? |
ColdFusion is available on Windows and Linux platforms. For detailed information on ColdFusion, see the ColdFusion FAQ. |
| What technical support does DVS offer ? |
DVS Offers for types of support, depending on the hosting package you have purchased, Ticket support, email support, office hours telephone support, 24/7/365 telephone support. |
| Does DVS also design Web pages? |
No DVS does not provide Web site design services. However, please contact sales@simpleanswers.co.uk with your requirements and they will be happy to help. |
| Does DVS offer a shopping cart? |
DVS offers for different shopping carts, sitebuilber with eCommerce, os Commerce, and SA ecommerce. |
| Can I securely accept credit card information through my Web site? |
Yes. All of our plans offer you free access to our secure server running SSL (Secure Sockets Layer). This enables users of your site to submit credit card information with confidence, knowing that is it being transmitted safely and securely through the Internet. |
| Is it possible to process credit card transactions in real time? |
For this, we recommend that you choose our ecommerce plans. You need tow things to process credit card payments in real time:
|
| Does DVS provide any database solutions? |
DVS Linux platforms provide support for MySQL. MySQL with Business Plans, DVS's Windows platforms support Microsoft Access databases,MySQL and MS SQL with business plans. |
| What statistical packages does DVS offer? |
DVS provides AWStats, a browser-based, Web site statistics analytics program and Urchin Reports. Your hosting plan also provides you raw access logs enabling you to use the statistical package of your choice. |
| Does DVS limit CGI scripts? |
No DVS dose not limit CGI you can use what ever type of CGI you require as long as CGI is in your plan. |
| Does DVS allow corncob/ Schedule? |
Yes DVS allows corncob's on our Linux packages only. |
| Does DVS support third-level domains (mydomain.yourdomain.com)? |
Yes DVS support third-level domains, such as yourname.yourdomain.com, with any of our Web hosting plans. However. |
| What is DVS's policy on upgrading a hosting plan? |
You can upgrade a hosting plan at any time through you control panel. |
www.dvshosting.com © 2007 DVS HOSTING