CONTACT WITH OUR TECHNICAL SUPPORT

To submit a support ticket please fill in the form below, "we will only accept support tickets from email address registered on our system".








Describe your problem as detailed as possible below. Supply a description of exact steps how the problem can be reproduced, it will help our engineers to understand the problem in full and speed up resolution of your request
NOVICE HOSTING SUPPORT
Whether you have had a website before or whether you are a complete novice we have the help you need to use our web hosting services. The best place to start is by using the online manual, these go through the whole system, explaining what you need to do to get your website up and running as quickly as possible (Allowing for DNS to propagate, approx 24-72 Hours).

We also have information on how to set up your email, to link into either of our mail systems, whichever one you chose.

Also, if you already have a domain name, while you can not use the DNS controls inside the control panel, we will show you the settings you need to change to get you connected.

We recommend that you spend some time watching the video tutorials. These are a very good way of learning how Plesk control panel functions, and should enable you to have trouble free installation and management of your web site.

Control Panel Manual

Please use this link to obtain the manual for our web hosting control panel.

Video Tutorials

Please use this link to view the online Tutorials of our hosting control panel.

Mail Settings

Please use this link for setting up email accounts on Outlook / Outlook Express.

DNS Settings

Please use this link for a list of our DNS Servers and Settings.

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